Customer Service Manager
Quick answer
What points are Customer Service Managers being invited at?
Customer Service Manager is not eligible for the 189 visa. It can be used for 190 and 491 with state or family nomination.
Data as at
Latest invitation cut-offs
Not available for this occupation
No published cut-off yet
No federal cut-off. States choose who to nominate. See EOIs by state below.
How many Customer Service Manager EOIs are waiting?
SkillSelect EOIs as at August 2026 Official
| Visa | Submitted | Invited | Lodged | On hold |
|---|---|---|---|---|
| 190 Skilled Nominated | 635 | 0 | <20 | <20 |
| 491 State nominated | 964 | 0 | 23 | <20 |
EOIs below the 65-point pass mark cannot be invited. "<20" means fewer than 20. SkillSelect hides small numbers to protect privacy. An EOI can be counted under more than one visa.
Customer Service Manager invitation round history
Customer Service Manager has not appeared in a published Home Affairs round since August 2020.
Which states list Customer Service Manager?
Customer Service Manager is on the official state nomination list for WA. Being listed doesn't guarantee an invitation, and a state may be closed. EOI counts are submitted 190 and 491 EOIs as at August 2026.
| State | Program | On state list | 190 EOIs | 491 EOIs |
|---|---|---|---|---|
| NSW | Closed | Not listed | 79 | 102 |
| VIC | Check official site | No state list | 135 | 174 |
| QLD | Closed | Not listed | 44 | 56 |
| WA | Check official site | 190 & 491General - WASMOL Schedule 2 · Graduate — from 65 points | 119 | 255 |
| SA | Not open yet | Not listed | 138 | 182 |
| TAS | Open | Not listed | 37 | 57 |
| ACT | Not open yet | Not listed | 81 | 121 |
| NT | Open | Not listed | 39 | 93 |
State lists and statuses come from each state's official migration website, checked 17 September 2026. General information only, not migration advice.
Frequently asked questions
How many points do I need for Customer Service Manager (149212)?
No recent 189 cut-off has been published for Customer Service Manager. The minimum to submit an EOI is 65 points.
Which visas can Customer Service Manager use?
On the current skilled occupation list, Customer Service Manager can be nominated for subclass 190 and 491 (STSOL).
Who assesses Customer Service Manager?
Skills assessments for Customer Service Manager are done by VETASSESS.
Which states nominate Customer Service Manager?
As last checked, Customer Service Manager is on the official 190/491 occupation lists of WA. States set their own criteria and some may be closed, so check the state pages linked on this page.
How many people are in the queue for Customer Service Manager?
SkillSelect showed no submitted 189 EOIs for Customer Service Manager as at August 2026.
Sources: Home Affairs invitation rounds · SkillSelect EOI data · How we use this data